We specialize in fixing common problems like broken USB ports, screen malfunctions, firmware corruption, and button failures. Our hardware wallet repair service also includes data recovery and secure transfer to a new device when necessary. All repairs are performed in our secure, tamper-proof facility.

Standard repair hardware wallet services are completed within 3-5 business days after we receive your device. For urgent cases, we offer expedited 24-hour service for an additional fee (availability may vary based on current workload).

Absolutely. We follow strict security protocols, including working in a Faraday cage environment for wireless devices and using encrypted storage for all customer data. You'll receive a full data integrity report after we complete your hardware wallet repair.

Yes, we accept devices from anywhere in the world and provide prepaid return shipping labels. All international packages are fully insured and tracked throughout transit. Customs documentation is handled by our team.

In rare cases where we can't fix your hardware wallet, we'll provide a detailed diagnostic report and offer data recovery options. We may also recommend replacement options with special discounts for affected customers.